Common IT problems solved!
To celebrate our 10 year anniversary, each month we will be enlightening you with our knowledge and guidance on problem solving some common issues that arise through our IT helpdesk and beyond.
Our first one covers how to speed up your computer…
PC running slowly?
It’s really quite frustrating when your computer becomes sluggish, and you can’t load up a simple page or even log in. Your computer’s performance can slow down for a number of reasons, such as viruses, unwanted programmes and incorrect settings.
Avoid a costly new purchase by trying some of our simple top tips for speeding up performance.
- Check for Viruses and Malware
Viruses can cause data loss and slow down your computer, while spyware is designed to steal confidential information, and as such, compromising security. Make sure you have an up-to-date version of your antivirus software. Run a full scan of your hard disk, and if you are able to, set up scheduled scans or remember to do this on a regular basis.
Jolly IT recommended anti-virus software
A great tool to use is ‘Malware bytes’ with a free version here: https://www.malwarebytes.com/
Windows defender which comes with Windows 10 is very good, but often doesn’t spot PUP’s (potentially unwanted programs) like Malwarebytes does.
- Remove unnecessary start up programmes
When you switch on your computer, there are often many programmes launching, running invisibly in the background and using up your computers’ memory. You can easily disable these.
Warning – call us for advice if you are not confident with the actions below.
In Windows 7;
Start > type msconfig > enter
In the System Configuration window, click Start up
Untick those you don’t need to launch automatically, or use regularly.
Click save, and restart.
In Windows 8 or 10
Open task manager (press Ctrl-Shift-Escape), select the ‘start up‘ tab and disable the ones you don’t use.
- Delete temporary files
There are lots of temporary files amassing on your pc every day, particularly when you surf the web.
If you have had any blue screens in the past, Windows stores lots of log files that can eat away at your disk space.
Plus, your web browser stores small files and cookies containing your browsing history and personal details, and so getting rid of these should give you a bit more hard disk space.
The best way to clean all this up without third party tools is:
Start – type in disk clean up and click on the program in the results
Select the hard disk drive you want to clean (usually C: drive) and OK
In disk clean-up, select the type of files to delete, click OK > Delete files
- Uninstall unused programmes
Free up storage space and memory by uninstalling programmes that aren’t being used. New PCs often come with programmes that you either don’t use or knew existed. Some of these also run background processes even when you are not using them. Be careful to leave the programmes needed for the computer’s hardware, listed as Microsoft or the PC maker’s name.
Windows: From Start Menu > Settings > Control Panel. Click on Add/remove programs or Uninstall a program
Mac: Kill unwanted programs by dropping them into the Recycle bin
Top tip: Empty your Recycle Bin after deleting these files as they are still taking up valuable space on the hard drive
- Check your software is all up to date
Last but not least, always check that you have the latest software updates on your computer and ensure you have the latest operating system.
For Windows updates follow these steps: Open Windows Update by clicking the Start button. In the search box, type Update, and then, in the list of results, click Windows Update.
Macs: Use the Mac App Store to update OS X and apps from the Mac App Store. To check for Mac software updates, open the App Store app on your Mac, then click Updates in the toolbar. If updates are available, click the Update buttons to install them.
6 Hardware upgrades
The issues highlighted above are all potential fixes, but if you are still experiencing problems, and your computer is still running slowly, then it might be good to speak to one of our engineers about upgrading your hardware.
Get in touch now:
0800 881 7668